Some companies will waive their right to late delivery refunds. Such waivers are often sold into a shipping contract by a small parcel carrier in “exchange” for some extra incentive or discount. In a UPS contract, a GSR waiver typically applies to all UPS services for the life of the agreement. You further agree to the tracking limitations described in their UPS Rate and Service Guide and Tariff/Terms and Conditions of Service. You may even agree not to use a Third Party to track your UPS shipments. Here again, parcel auditing companies like Lojistic can help you with shipping contract negotiations.
Lojistic highly discourages waiving your right to late delivery refunds. Virtually any incentive or discount offered by UPS and FedEx with a waiver can also be offered without a waiver. If you have a service refund waiver in your contract, Lojistic can still perform parcel auditing of your parcel and/or freight invoices and save you a lot of time, aggravation, and money.