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UPS Customer Service Basics The first thing you need to do is actually call UPS's billing department. Now, there's a particular number for UPS billing department. You can actually get to the billing department through the normal UPS customer service number. You press a number and they'll transfer you to the billing department. But there is a specific number in case you are doing...

FedEx Customer Service Avenues for Refund To get a refund from FedEx, the first thing you do is call the FedEx Revenue Services. That's the billing department. They do have a normal FedEx customer service number that you can call. There is a billing department that you can call as well for FedEx Revenue Services. If you call the normal FedEx number, you can ask them to transfer ...

Parcel Negotiation: Saving Money is Smart So, today, I'm talking about parcel contract negotiation. More specific is the role that analytics play in that process. And of how it can be helpful to help you get the best possible contract with UPS and FedEx and ot...

Lowering UPS Shipping Rates: First Steps The best way for lowering UPS shipping rates is to get detailed reports on your current shipping. This should include all the relevant characteristics. It should be things like your average cost is by service level and your average discounts. Take a look at those, especially if your last negotiated contract was about six to nine months ag...

UPS Shipping Rates Versus FedEx UPS shipping rates are similar when you compare them to FedEx shipping rates. There aren't any certain rates that are different between UPS and FedEx. This is unless you are looking at some of the surcharges. UPS and FedEx ...