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Shipments under 150 lbs are typically considered small parcel. Most shipping companies like FedEx and UPS will insure such packages up to $100 of product loss or damage. This is one reason many e-commerce sellers ship low cost items without insurance. If you're shipping something fragile, or if you just need more protection, you can opt for "declared value" insurance, which both FedEx and UPS offe...

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The goal of any freight auditing service is to help companies with high shipping volumes reduce shipping costs and streamline their distribution processes. Ideally, the audit firm should provide sufficient shipping rate analytics and logistics auditing technology to optimize your small parcel shipping. Best-in-class freight audit companies will be equipped to provide expert shipping contract negot...

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The link below provides a historical chart of the FedEx and UPS fuel surcharge rate. Of note, the UPS and FedEx surcharges (air and ground) are linked to their respective indices with a two month lag (i.e. the surcharge reflects the average fuel price from two months ago). In addition, the indices are typically recalibrated in conjunction with the FedEx and UPS annual rate increase. For example, t...

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Customer service can be subjective, depending on the circumstances and the specific area of the country you happen to be located. Unlike a comparison of UPS vs FedEx rates, when you compare UPS to FedEx customer service, you'll find some real and some anecdotal dif...

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Freight auditing services have become critically important since FedEx and UPS errors are present in virtually every invoice. They are often the result of late deliveries, invalid residential delivery charges, and/or incorrect address correction charges. Sometimes packages are manifested but not ship...

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