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While FedEx and UPS guarantee the on-time delivery of your packages, not every shipment is on time. If they're just one minute late, you may be entitled to a 100 percent refund of the shipping charges. They will honor this guarantee—but only after you do some considerable legwork. This can get pretty complicated, especially if you ship hundreds of packages a week or month. After tracking your s...

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There are shipping audit services that help reduce shipping costs by verifying whether your delivery is residential or commercial. 91 percent of the 140 million Postal Service delivery points fall into the residential category. Most shipping companies charge a higher rate for delivery to a residence. S...

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You can avoid many of the most common international shipping problems if you follow a few simple steps. Keep in mind that it's not easy to compare services and prices when you're dealing with an international shipper. When you negotiate freight rates for international shipments… "let the buyer beware" whe...

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Shipments under 150 lbs are typically considered small parcel. Most shipping companies like FedEx and UPS will insure such packages up to $100 of product loss or damage. This is one reason many e-commerce sellers ship low cost items without insurance. If you're shipping something fragile, or if you just need more protection, you can opt for "declared value" insurance, which both FedEx and UPS offe...

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The goal of any freight auditing service is to help companies with high shipping volumes reduce shipping costs and streamline their distribution processes. Ideally, the audit firm should provide sufficient shipping rate analytics and logistics auditing technology to optimize your small parcel shipping. Best-in-class freight audit companies will be equipped to provide expert shipping contract negot...

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