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In the world of small parcel shipping there are largely only two service providers in the United States, UPS and FedEx. Many businesses feel strongly (often based on a prior negative experience) that the service of one carrier is far superior to the other. On the other hand, there do remain some businesses that are relatively neutral in the consideration of a UPS and FedEx service comparison....

Every year, UPS and FedEx announce their respective general price increases (GPI). Shippers, both large and small, scramble to determine the effective impact on their shipping costs. Since the announced increases are only averages, the true impact for any given business can vary greatly. In January 2011, the carrier’s GPI had a very substantial impact on accessorial charges, such as:...

Contrary to what some may think, carriers do not have a uniform system for determining the level of shipping discounts and incentives offered to one shipper versus the next. Numerous variables contribute to the carrier’s process of extending any price better than their tariff rates. Certainly there are shipper characteristics that are commonly considered when a carrier is evaluating the leve...

Did you know that nearly all UPS and FedEx service levels have time in-transit delivery guarantees? Even ground services have a guarantee to be delivered within a certain time frame. Many shippers can significantly reduce shipping costs by improving their organization’s policies and practices related to carrier service level selection for any given ship...

Editors note: This post was originally published July 23, 2011 and most recently updated August 2020. Dimensional weight (DIM) is a volumetric standard that is calculated by multiplying the length by width by height of a package and then dividing by a factor/divisor. Via dimensional weight charges, carriers like UPS and FedEx have the ability to rate lo...