Scaling Chaos
This fast-growing furniture brand had been on a rocket ride—scaling revenue from ~$100M in 2018 to over $700M in 2024. But scale brings complexity. Supply chain networks expand. Costs creep in. Operational chaos creeps in—and compounds. Meanwhile, strategic cost-saving initiatives often fall off the priority list, buried beneath the day-to-day demands of growth.
Despite the pace of expansion, the internal team believed their shipping costs were well managed. They felt confident in their carrier relationships and operational efficiency.
On paper, everything seemed fine. But what if “fine” still meant leaving millions on the table?
A Limited Lojistic Engagement
The brand had been working with Lojistic for years, but only in a limited way. Their use of the platform only focused on self-serve analytics, invoice auditing, and refund recovery.
This narrow engagement delivered measurable value. But some of Lojistic’s most impactful capabilities like scenario modeling, contract strategy, rate evaluation, global analytics across all carriers and modes, and full-service invoice management remained untouched.
Why? Because the team believed they already had their shipping spend under control.
From Skepticism to Full Buy-In
After years of gentle nudging, the brand finally took the leap and opted into everything Lojistic has to offer.
With that green light, Lojistic got to work.
Leveraging proprietary tools, developed over many years and millions of dollars, Lojistic uncovered immediate and undeniable opportunities:
Under-leveraged service level discounts
Excessive accessorial charges
Structural rate inefficiencies
Shipping profile misalignments
And importantly: all of this required no additional workload from the client’s internal team. In fact, the brand began to offload burdensome tasks to Lojistic.
The Full Lojistic Bundle in Action
With the client now leveraging all offerings, Lojistic delivered a comprehensive solution that touched every part of the brand’s shipping spend:
Granular rate evaluation and carrier negotiation support
Contract modeling, strategic positioning, and unlimited re-rating studies
End-to-end invoice management and GL coding automation
Advanced reporting across all carriers, modes, and geographies
100% of savings retained by the client—plus an additional cash incentive paid to the client by Lojistic on eligible shipping spend
All of this came at zero cost to the brand because when Lojistic manages carrier payments on a company's behalf, it is compensated solely through credit card rewards from its bank—not by the client.
Results
$15 Million in Annual Savings
Shipping spend dropped from $55M to $40M through better rate structures, optimized carrier incentives, and supply chain strategies beyond basic shipping execution.
27% Cost Reduction
A meaningful figure for any size shipper.
$0 Paid to Lojistic
No fees, no gain share, no fine print.
New Revenue for the Brand
A recurring, multiple six-figure cash incentive paid to the client annually by Lojistic.
As one of the client’s team members memorably put it:
"I could now take a S#@T on my boss's desk and not get fired!"
Not our recommended way to celebrate—but the sentiment is hard to argue with.
Takeaway
The brand thought they had shipping costs under control. But once they embraced the full power of Lojistic, the numbers spoke for themselves.
Leveraging everything Lojistic is capable of didn’t just reduce costs—it transformed shipping from a bottom-line burden into a strategic advantage. With clear savings, zero expense, and a new cash stream to the business, the ROI wasn’t just positive, it was exponential.
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