UPS Quantum View Keeps Your Money
So as you can imagine, UPS looks down on the parcel auditing industry. Now, why might this be, you ask? It's because auditing services, like Lojistic, returns money to the shipper or customer. It's money that UPS Quantum View would otherwise keep.
UPS does everything they can to keep their customers. They try to convince their customers that an auditing service is unnecessary. One of the tools that they have in their arsenal to do this is UPS Quantum View. UPS Quantum View is a tracking and a visibility tool. UPS customers can use UPS Quantum View to track shipments. This includes outbound and inbound shipments, as well as third-party shipments. It's a way to see if your shipments are arriving or delivered when they're supposed to be.
Comparing It to Lojistic Auditing Service
UPS will often suggest customers use their software instead of an auditing service. But everyone needs to understand that these are two completely different things. UPS Quantum View is a tracking and a visibility tool. A bill and service audit like the one that Lojistic provides auditing your UPS invoices. This ensures invoice accuracy.
So we're looking for things like late shipments. We're looking for misapplied accessorials and other potential invalid charges on your invoice. These are things like DAS charges, voids, and residentials. Once again, the UPS Quantum View is a UPS tool. So it's almost kind of like the fox guarding the hen house. So I want to make sure everyone is clear that there are two separate things going on here. The UPS tracking tool is a great visibility tool for managing all your shipments. But it is not a tool to use to audit your UPS shipping invoices.