The Impact and Implications of a Potential UPS Strike

Bryan Van Suchtelen

July 18, 2023

Blog

In recent weeks, there has been significant discourse around a potential UPS strike. It's not the first time the shipping industry has faced such a situation. Historically, Teamsters have been instrumental in standing up for the rights of UPS workers, negotiating improved wages, working conditions, and other critical benefits. Their involvement becomes particularly apparent during times of labor disputes and potential strikes.

One of the most notable strikes took place in 1997 when approximately 185,000 Teamster union members walked off their jobs for 16 days, causing significant disruptions nationwide.

Fast forward to 2023, the current UPS strike discussions began in early June, following an impasse in negotiations between the Teamsters and UPS. As in the past, issues center around pay, working conditions, and safety concerns.

It's important to remember that a strike doesn't only impact the company and its employees - it also affects countless businesses that rely on UPS services, leading to disruptions and increased costs. This is why it's essential for businesses to prepare and have a contingency plan, especially during these uncertain times.

During a strike, UPS employees are typically eligible for strike pay from their union, but the amount can vary. The Teamsters UPS strike serves as a potent reminder of the urgent need for a resolution that satisfies both the employees' needs and the operational efficiency of UPS.

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Understanding the UPS Structure and Why Strikes Occur

To fully comprehend the reasons behind a UPS strike, it is essential to understand the company's structure and how it intersects with labor unions. UPS is a parcel delivery service with a vast network of workers, many of whom are members of labor unions, such as the UPS Teamsters. These unions are organized bodies that represent the interests of the workers, seeking to negotiate improved pay, better working conditions, and enhanced benefits at the bargaining table.

Strikes occur when these contract talks  reach an impasse, with neither side willing to compromise on key issues. It's an extreme measure that workers resort to in an attempt to exert pressure on the company to meet their demands. The decision to strike is never taken lightly, as it not only affects the company but also disrupts the workers' income and the operations of businesses reliant on UPS's services. A strike authorization doesn’t necessarily lead to a strike but it certainly elevates the pressure on UPS management to agree to a new contract.

Historically, reasons for strikes have revolved around disputes over wages, increased workload, and safety concerns. In the context of the potential UPS strike, these issues remain pertinent. The rapid growth of e-commerce has significantly increased the workload for UPS workers, while concerns over safety measures remain a contentious point. Hence, the potential for a strike persists as negotiations continue, with both United Parcel Service and its workers trying to find a mutually beneficial resolution.

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Key Stakeholders in the UPS Strike Scenario

  • UPS - As a leading global package delivery company, UPS finds itself at the epicenter of the potential strike. The company's reputation and operational efficiency are on the line, making it crucial for UPS to address the concerns of its workers and find a suitable resolution, likely a tentative agreement that can then form the basis of a new contract.
  • Unionized UPS workers - The UPS workers, who are represented by labor unions such as the Teamsters, are critical players in the strike negotiations and any potential industrial action that might ensue. Their demands and willingness to compromise will have a significant impact on the outcome of the situation.
  • Customers and businesses - Companies that rely on UPS for their shipping needs find themselves affected by the potential strike. Their supply chains and delivery timelines are at risk, which may force them to seek alternative shipping solutions or adjust their operations to accommodate potential disruptions.

The Potential Effects of a UPS Strike

  • Disrupted Supply Chains A UPS strike can cause significant delays in package delivery, prompting businesses to delve into procurement analytics and explore alternative shipping solutions to preserve their operations and meet customer expectations. This highlights the necessity for shipping optimization, considering the balance between speed, cost, and reliability.
  • Increased Costs - Turning to other shipping providers may lead to increased costs for businesses. Limited availability and heightened demand for alternative carriers' services could drive up prices and strain budgets. A rigorous parcel audit can help businesses better manage these unforeseen expenses by identifying billing errors and overcharges.
  • Loss of Market Share for UPS A potential prolonged strike could tarnish UPS's reputation and prompt customers to seek more dependable carriers, resulting in a loss of market share for the company.
  • Effects on the Overall Economy A widespread disruption in the shipping industry could create a ripple effect that touches businesses across various sectors. Industries reliant on timely shipments may face challenges, and the broader economy could experience negative consequences.

Historical Precedents: UPS Strikes in the Past

Looking back, we can learn valuable lessons from previous UPS strikes. The most notable UPS strike occurred in 1997 when approximately 185,000 Teamsters union members walked off their jobs for 16 days, resulting in one of the largest strikes in U.S. history. The strike, primarily fueled by disagreements over part-time work and low pay, cost UPS hundreds of millions of dollars and caused widespread disruption to businesses nationwide.

In 2018, the threat of another UPS strike loomed due to issues revolving around pay and working conditions, especially for the company's burgeoning force of delivery drivers. However, a strike was averted when the Teamsters union and UPS came to a last-minute agreement, which highlighted the company's commitment to enhancing employee conditions and meeting some of the workers' demands.

As of July 18, 2023, the shipping industry is gripped by the prospect of a potential UPS strike. After a stalemate in negotiations between the Teamsters and UPS, the possibility of industrial action is becoming more likely. The deadline to reach an agreement is July 31st; should no agreement be finalized by then, a strike may commence. This situation serves as a reminder of the persistent issues faced in the delivery industry, ranging from labor disputes to safety concerns, and it underlines the urgency for a satisfactory resolution that both addresses the needs of UPS employees and maintains the operational efficiency of UPS.

Strategies for Mitigating the Impact of a Potential UPS Strike

In light of a UPS strike, businesses must develop contingency plans to mitigate the potential impacts on their operations. Here are some strategies to consider:

Diversify Your Carriers: Don't rely solely on one shipping carrier. By diversifying your carrier portfolio, you're less likely to be significantly affected by a strike or disruption within a single carrier.

Negotiate Terms with Other Carriers: As soon as the threat of a strike becomes apparent, engage in contract negotiation discussions with alternative carriers such as FedEx, DHL, or USPS. Negotiate terms, rates, and capacities to ensure your shipping needs can be met. After adding your carriers to your FREE Lojistic account, you will be able to use the shipping cost comparison tool to better understand your shipping carrier performance.

Manage Customer Expectations: Communicate proactively with your customers about the situation. Keep them informed about potential delays and reassure them of your efforts to minimize disruptions.

Review and Update Your Inventory Management Strategy: Ensure that you have adequate stock levels to withstand possible shipping delays. This may involve adjusting your inventory management practices or even sourcing local suppliers for a short period.

Leverage a Logistics Management Platform: Use a shipping analytics platform like Lojistic, which can provide real-time insights, assist with carrier selection, and offer other tools to help manage the situation efficiently.

By implementing these strategies, you can help insulate your business from the adverse effects of a UPS strike and ensure you remain operational during such challenging times.

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How Lojistic Can Help Navigate a Potential UPS Strike

 

If you’re concerned about how a potential UPS strike might affect you and how to best prepare, consider connecting to the Lojistic platform. Lojistic is a free shipping analytics and cost-savings automation platform dedicated to helping businesses control and reduce shipping costs.

Lojistic offers real-time insights and actionable data, enabling businesses to make informed decisions and adapt quickly to changes in the shipping landscape. Lojistic empowers businesses to navigate the shipping industry's challenges with confidence and ease, ensuring they continue to thrive no matter what the carriers may throw at them.

If you're a business with shipping expenses, you’re only minutes away from the shipping reporting tools you need to manage and lower shipping costs. Check out our demo to see how it works.

Have Questions? Call us at 800-783-5753 or send us your questions here. Our shipping experts are always happy to help.

Author

Bryan Van Suchtelen

Bryan Van Suchtelen

Corporate Director of Parcel Rate Services

With more than 34 years of parcel experience, Bryan Van Suchtelen is the Corporate Director of Parcel Rate Services at Lojistic, one of the nation’s top logistics and transportation cost management companies.

Prior to joining Lojistic in 2015, Bryan enjoyed a 26-year career with UPS where his roles included Pricing, Field Sales and Director-level Sales Management of some of UPS’s largest customers.

At Lojistic, Bryan leverages his wealth of experience/expertise to identify and execute supply chain cost management solutions for parcel shippers of all sizes. Bryan has helped his customers reduce their shipping spend by tens of millions of dollars.
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