UPS Next Day Air Residential Delivery Commitment Time Change | Lojistic [ ](https://www.lojistic.com)- Why Lojistic - [ All Inclusive. Zero Cost. Every Lojistic solution. No limits. No fees. ](https://www.lojistic.com/pricing) - [ All Modes. All Carriers. All Currencies. Parcel, LTL, truckload, ocean, rail, air freight. ](https://www.lojistic.com/carrier-connectors) - [ Industries Served Retail, eCommerce, 3PL, manufacturing, and more. ](https://www.lojistic.com/industries-served) - [ Roles Most Impacted & How Supply chain & logistics, procurement, finance leaders. ](https://www.lojistic.com/roles-most-impacted) - [ Use Cases How Lojistic helps manage and reduce shipping costs. ](https://www.lojistic.com/use-cases) - Platform Features - [ Global Analytics & Reporting Predictive analytics and scenario modeling for all carriers globally. ](https://www.lojistic.com/shipping-analytics-software) - [ Rate Optimization & RFPs Tech-powered data prep, strategy, and rate impact analyses. ](https://www.lojistic.com/rate-optimization-rfps) - [ Parcel and Freight Audit & Payment *+PAY* Carrier refunds and payments automated and made simple. ](https://www.lojistic.com/freight-audit-and-payment) - [ GL Coding & ERP Sync Automatically code shipping costs down to the order level ](https://www.lojistic.com/gl-coding-erp-sync) - [ Lojistic API & App Integrations Easily integrate normalized shipping data to your business systems. ](https://www.lojistic.com/api-app-integrations) - [Pricing](https://www.lojistic.com/pricing) - [About](https://www.lojistic.com/about) - [Company](https://www.lojistic.com/company) - [Culture](https://www.lojistic.com/culture) - [Careers](https://www.lojistic.com/careers) - [Partner Programs](https://www.lojistic.com/partner-programs) - [Security](https://www.lojistic.com/security) - [Media](https://www.lojistic.com/media) - [Ratings & Review](https://www.lojistic.com/reviews) - [Videos](https://www.lojistic.com/videos) - [Blog](https://www.lojistic.com/blog) - [Contact](https://www.lojistic.com/contact) - [ Login](https://app.lojistic.com/demo/account/login?trackDemo=false) - [View Demo](https://app.lojistic.com/demo) - [Create Free Account](https://app.lojistic.com/demo/connect-carrier?activeStep=create-account&trackDemo=false) [ ](https://www.lojistic.com) [Create Free Account](https://app.lojistic.com/demo/connect-carrier?activeStep=create-account&trackDemo=false) mobile navigation toggle - Why Lojistic - [ All Inclusive. Zero Cost. Every Lojistic solution. No limits. No fees. ](https://www.lojistic.com/pricing) - [ All Modes. All Carriers. All Currencies. Parcel, LTL, truckload, ocean, rail, air freight. ](https://www.lojistic.com/carrier-connectors) - [ Industries Served Retail, eCommerce, 3PL, manufacturing, and more. ](https://www.lojistic.com/industries-served) - [ Roles Most Impacted & How Supply chain & logistics, procurement, finance leaders. ](https://www.lojistic.com/roles-most-impacted) - [ Use Cases How Lojistic helps manage and reduce shipping costs. ](https://www.lojistic.com/use-cases) - Platform Features - [ Global Analytics & Reporting Predictive analytics and scenario modeling for all carriers globally. ](https://www.lojistic.com/shipping-analytics-software) - [ Rate Optimization & RFPs Tech-powered data prep, strategy, and rate impact analyses. ](https://www.lojistic.com/rate-optimization-rfps) - [ Parcel and Freight Audit & Payment *+PAY* Carrier refunds and payments automated and made simple. ](https://www.lojistic.com/freight-audit-and-payment) - [ GL Coding & ERP Sync Automatically code shipping costs down to the order level ](https://www.lojistic.com/gl-coding-erp-sync) - [ Lojistic API & App Integrations Easily integrate normalized shipping data to your business systems. ](https://www.lojistic.com/api-app-integrations) - [Pricing](https://www.lojistic.com/pricing) - [About](https://www.lojistic.com/about) - [Company](https://www.lojistic.com/company) - [Culture](https://www.lojistic.com/culture) - [Careers](https://www.lojistic.com/careers) - [Partner Programs](https://www.lojistic.com/partner-programs) - [Security](https://www.lojistic.com/security) - [Media](https://www.lojistic.com/media) - [Ratings & Review](https://www.lojistic.com/reviews) - [Videos](https://www.lojistic.com/videos) - [Blog](https://www.lojistic.com/blog) - [Contact](https://www.lojistic.com/contact) [Create Free Account](https://app.lojistic.com/demo/connect-carrier?activeStep=create-account&trackDemo=false) [View Demo](https://app.lojistic.com/demo) [ Log In](https://app.lojistic.com/demo/account/login?trackDemo=false) UPS Next Day Air Residential Delivery Commitment Time Change ============================================================ ![Icon denoting blog author information in Lojistic’s content layout](/images/pages/blog/icon-author.svg)Rich Harkey ![Calendar icon used to display blog post dates on Lojistic’s website](/images/pages/blog/icon-calendar.svg)November 23, 2021 Businesses that rely on UPS and/or FedEx have ridden a roller coaster of change over the past 18+ months. In that time, [both carriers waived their service guarantees](https://www.lojistic.com/blog/ups-service-guarantee), implemented a number of new surcharges and fees, and raised their rates. By now, shippers know that using UPS and Fedex services will continue to get more expensive. That’s expected. What’s unexpected is when and how new policies implemented by the carriers will affect their customers (you!). If your business uses UPS’s Next Day Air service, here’s an important update to be aware of: \***Effective October 18, 2021** and until further notice, UPS is making the following operational adjustments: Delivery commitment times for **UPS Next Day Air®** destined to residential locations with a typical delivery time of **10:30 AM will be extended to 12:00 PM**. Any applicable Service Guarantee with respect to these packages will be based on these revised delivery commitment times. [*\*The statement above is listed on UPS’s website here.* ](https://www.ups.com/us/en/help-center/shipping-support/service-guarantee.page?utm_campaign=Blogs%20%26%20Announcements&utm_medium=email&_hsmi=169633173&_hsenc=p2ANqtz-9_uDhw1dviBYMKQGzG91NrZpvYx8nweCyKLylbX2W0cCXOXPVSoYPbrj215dKuRhcY4CCUg4Vv5qZucpHbeM-usc_LBg&utm_content=169633173&utm_source=hs_email) The change to Next Day Air residential deliveries comes just weeks after implementing peak holiday season surcharges, fees and restrictions. [You can read about all the details for the 2021 Peak Season here](https://www.lojistic.com/blog/ups-fedex-peak-holiday-shipping-2021). **How Can You Avoid Paying For Costly Service (When You Don’t Need To)?** Don’t overpay for a service you may not actually need, especially when recent changes decrease its value. When you [create a free Lojistic account](https://app.lojistic.com/demo/connect-carrier?activeStep=create-account&trackDemo=false) you’ll be able to see all of the shipments you paid extra for Air service when they could have gone Ground with the same (or quicker) time-in-transit. Our [Air vs Ground dashboard](https://www.lojistic.com/dashboards/air-vs-ground) helps shippers optimize their service level usage because Air services aren’t always faster than Ground. **In fact, sometimes Ground delivery commitments are faster than next day Air - and Ground is always more cost effective.** ![Infographic comparing air versus ground shipping costs, showing 800 packages would have arrived in the same timeframe by ground with $12,020 savings, and 2,895 packages would have arrived 1+ days faster with $33,802 savings, for a total potential savings of $45,822. Includes an area chart displaying savings trends from October 2021 to November 2021, with purple showing 1+ days faster savings and gray showing same](https://www.lojistic.com/assets/public/legacy/5f630cd0-b84f-46be-968e-cdf02ae23415.gif) With UPS changing its guaranteed delivery times for Next Day Air, all businesses using the service should assess its value. Does your package really need to arrive at or before noon? Would a few hours in delivery time make or break your customers’ expectations and experience? If the answer to either of those questions is “NO” you could be saving a bunch of money by moving some of your package volume to Ground service. Use the [Air vs Ground dashboard](https://www.lojistic.com/dashboards/air-vs-ground) to quantify your savings and see which packages could be shipped using Ground instead of Air. When UPS makes policy changes, it can be difficult to fully understand how it’ll impact your business.But with Lojistic, you can determine exactly how carrier changes affect your shipping expenses. The cost savings analytics allow you to make the best decisions for your business and for your customers. Check out the [Air vs Ground dashboard by clicking here](https://www.lojistic.com/dashboards/air-vs-ground), watch the video below, or you can take a [self-guided tour of a demo account here](https://app.lojistic.com/demo). **Can Regional Carriers Reduce My Shipping Costs?** Possibly! Using regional carriers can be an effective strategy to offset your reliance on UPS, FedEx or DHL. But, there are many variables to consider in determining whether or not a regional carrier is right for your business. [Learn more about regional carriers here. ](https://www.lojistic.com/blog/regional-carriers) ![Map of United States showing regional carrier coverage areas for Lojistic's logistics partners. Multiple carriers including JDS, PCF, GLS, OnTrac, LaserShip, LSO, and CDL are indicated with colored dots showing their service territories across different states. Each carrier logo appears with a corresponding list of states they serve.](https://www.lojistic.com/assets/public/legacy/lojistic-regional-carriers-map-01-2.jpg) If you’re interested in learning more about Lojistic or how we can help you reduce shipping costs, we’re here for you! You can start by [connecting to our free platform here](https://app.lojistic.com/demo/connect-carrier?activeStep=create-account&trackDemo=false). Or, if you prefer to chat, use our chat feature in the bottom right corner of the page (if you’re on desktop), [fill out a contact us form here](https://www.lojistic.com/contact), shoot us an email at or give us a call at (800) 783-5753. Despite UPS’s recent announcement, you can send costs packing with Lojistic. ![Rich Harkey Headshot](https://www.lojistic.com/assets/public/users/rich.png) Author Rich Harkey Rich Harkey Senior Strategy Manager Rich Harkey is a results-driven professional with extensive experience in the logistics and supply chain industry. As the Senior Strategy Manager at Lojistic, Rich leverages over three decades of expertise to help businesses improve their shipping strategies and reduce costs. With a deep understanding of the requirements of shippers and the operational intricacies of carriers, he excels in everything from optimizing business rules and managing carrier invoices to negotiating carrier contracts. Rich's comprehensive knowledge of the logistics industry, combined with his strategic insights and passion for data analysis, has enabled thousands of companies to gain visibility into their shipping expenses, driving impactful results. [« Previous Post](/blog/ups-sets-record-profits-for-a-year-in-9-months) [Next Post »](/blog/ups-fedex-take-hardline-stance) **Lojistic Blog** [Recent Posts](https://www.lojistic.com/blog) | [Categories](https://www.lojistic.com/blog/categories) Why Lojistic ---------------- - [All-Inclusive. Zero Cost. ](https://www.lojistic.com/pricing) - [All Modes. All Carriers. All Currencies ](https://www.lojistic.com/carrier-connectors) - [Industries Served ](https://www.lojistic.com/industries-served) - [Roles Most Impacted & How ](https://www.lojistic.com/roles-most-impacted) - [Use Cases ](https://www.lojistic.com/use-cases) Platform Features --------------------- - [Global Analytics & Reporting ](https://www.lojistic.com/shipping-analytics-software) - [Rate Optimization & RFPs ](https://www.lojistic.com/rate-optimization-rfps) - [Parcel and Freight Audit & Payment +PAY ](https://www.lojistic.com/freight-audit-and-payment) - [GL Coding & ERP Sync ](https://www.lojistic.com/gl-coding-erp-sync) - [Lojistic API & App Integrations ](https://www.lojistic.com/api-app-integrations) Pricing ----------- - [Everything Included – Free Recommended](https://www.lojistic.com/pricing) - [À La Carte Plan ](https://www.lojistic.com/pricing#a-la-carte) Resources ------------- - [White Paper ](https://www.lojistic.com/white-papers) - [FAQ ](https://www.lojistic.com/shipping-faqs) - [Security ](https://www.lojistic.com/security) About --------- - [Culture ](https://www.lojistic.com/culture) - [Careers ](https://www.lojistic.com/careers) - [Partner Programs ](https://www.lojistic.com/partner-programs) - [Ratings & Reviews ](https://www.lojistic.com/reviews) - [Videos ](https://www.lojistic.com/videos) - [Blog ](https://www.lojistic.com/blog) - [Contact Us ](https://www.lojistic.com/contact) Why Lojistic- [All-Inclusive. Zero Cost. ](https://www.lojistic.com/pricing) - [All Modes. All Carriers. All Currencies ](https://www.lojistic.com/carrier-connectors) - [Industries Served ](https://www.lojistic.com/industries-served) - [Roles Most Impacted & How ](https://www.lojistic.com/roles-most-impacted) - [Use Cases ](https://www.lojistic.com/use-cases) Platform Features- [Global Analytics & Reporting ](https://www.lojistic.com/shipping-analytics-software) - [Rate Optimization & RFPs ](https://www.lojistic.com/rate-optimization-rfps) - [Parcel and Freight Audit & Payment +PAY ](https://www.lojistic.com/freight-audit-and-payment) - [GL Coding & ERP Sync ](https://www.lojistic.com/gl-coding-erp-sync) - [Lojistic API & App Integrations ](https://www.lojistic.com/api-app-integrations) Pricing- [Everything Included – Free Recommended ](https://www.lojistic.com/pricing) - [À La Carte Plan ](https://www.lojistic.com/pricing#a-la-carte) Resources- [White Paper ](https://www.lojistic.com/white-papers) - [FAQ ](https://www.lojistic.com/shipping-faqs) - [Security ](https://www.lojistic.com/security) [About](https://www.lojistic.com/about)- [Culture ](https://www.lojistic.com/culture) - [Careers ](https://www.lojistic.com/careers) - [Partner Programs ](https://www.lojistic.com/partner-programs) - [Ratings & Reviews ](https://www.lojistic.com/reviews) - [Videos ](https://www.lojistic.com/videos) - [Blog ](https://www.lojistic.com/blog) - [Contact Us ](https://www.lojistic.com/contact) [CHAT WITH US ](#) [Call Us (800) 783-5753 ](tel:8007835753) [Call Us (800) 783-5753 ](tel:8007835753) - [ ](https://www.facebook.com/LojisticUSA) - [ ](https://twitter.com/LojisticUSA) - [ ](https://www.youtube.com/lojistic) - [ ](https://www.linkedin.com/company/lojistic) [ ](https://www.lojistic.com) Send Costs Packing TM - [Privacy & Terms](https://www.lojistic.com/security) © 2026 Lojistic, LLC. All rights reserved. Various trademarks held by their respective owners. © 2026 Lojistic, LLC. All rights reserved. Various trademarks held by their respective owners. #### Lojistic and Cookies #### Manage Privacy Preferences *x* This site uses cookies to personalize your experience and analyze site traffic. By clicking ACCEPT or continuing to browse the site, you agree to our use of cookies. [See our Privacy Policy here](https://www.lojistic.com/data-privacy-and-security) [Customize my settings.](#) ACCEPT By checking the box, you agree to the storing of cookies on your device for the specified purposes. Strictly Necessary CookiesThese cookies are necessary for the website to function and cannot be switched off in our systems. Analytics Cookies [See our Privacy Policy](https://www.lojistic.com/data-privacy-and-security) CONFIRM Lojistic Lojistic Lojistic Facebook Icon Twitter Icon Youtube Icon Linkedin Icon Lock Icon Arrow Symbol Arrow Symbol