Rapid Growth, Rising Costs
A leading compounding pharmacy in the health and wellness sector experienced rapid growth driven by demand for peptide therapies, injectables, and off-brand Ozempic alternatives. With explosive shipment volumes and time-sensitive delivery needs, the company relied heavily on fast, cost-effective deliveries.
Despite their internal efforts to manage shipping costs, the organization faced a challenge common to many companies: they didn’t know what they didn’t know. Their team believed they had already negotiated competitive carrier rates…until the Lojistic platform showed otherwise.
Internally Managed
Initially, the pharmacy only used Lojistic for audit and refund recovery. They were hesitant to engage Lojistic for contract optimization, convinced they could manage negotiations internally. While they secured minor gains, they unknowingly left significant savings on the table.
Behind the scenes, their rapidly increasing shipment volume had outpaced their rate structure, and they lacked the tools, data, and leverage to see it.
Curiosity That Paid Off Fast
Lojistic re-engaged the company in a near-epic “battle” to convince the pharmacy that substantial savings were being left untapped. The conversation eventually shifted from "No way! We’re not going to pay you for something we can do ourselves," to curiosity, and finally, full engagement.
Lojistic deployed its Contract Optimization service, powered by insights from daily carrier negotiations, over a century of collective rate experience, data-driven analysis, and platform driven shipping spend intelligence that revealed significant rate inefficiencies.
The Negotiation
Lojistic developed a tailored negotiation strategy supported by robust data and deep industry knowledge.
The Lojistic team:
Aggregated the necessary data and resources the company needed to run an effective RFP
Mapped out every negotiable lever in the contract, and the most effective way to approach each one
Crafted strategic, persuasive correspondence for carrier negotiations
Conducted deep re-rate studies and scenario modeling using the pharmacy's real shipment data against each carrier contract proposal
Managed the entire negotiation process end-to-end
Collaborated with internal stakeholders to ensure alignment on contract goals and service requirements
The result wasn’t just a better contract. It also gave the pharmacy a front-row seat to see how a data-driven negotiation is executed. That experience not only delivered immediate results but also empowered their team with strategic insights they can now leverage in future initiatives.
Results
30%+ Savings
Lojistic secured over 30% in shipping cost reductions.
Many Millions Saved
After years of leaving money on the table, the pharmacy is finally under a contract that reflects their shipping profile.
Zero Disruption
The client described the process as "shockingly easy" and were wildly impressed by Lojistic’s capabilities.
Ongoing Support
With Lojistic providing continuous monitoring, they are protected from future cost creep.
Client Perspective
"We can't believe how easy that was. Thank you all so much for everything you've put into this! I've never been more excited to track the progress of a new contract!"
Takeaway
Even amazing, fast-growing companies with experienced teams often lack the visibility, data, and leverage needed to fully optimize shipping costs. The Lojistic platform was built with the singular purpose of helping businesses control and reduce those costs. We do one thing incredibly well so you can focus on everything else your business requires—with one less thing to worry about.
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