Small Parcel Information Fill Your Noggin With Current Logistics News.

Apr 10

2023

FedEx Announces Consolidation: What Shippers Need to Know

Posted: Apr 10, 2023

On Wednesday, April 5th, FedEx announced that they will be consolidating all their opcos (FedEx Express, FedEx Ground, FedEx Services, etc.) under the parent’s leadership umbre...

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Mar 21

2023

5 Ways Business Intelligence Software Can Help Businesses Overcome Shipping Challenges

Posted: Mar 21, 2023

Are you a parcel shipper feeling overwhelmed by the shipping industry's complexities, difficult-to-work-with carriers, and the always-rising costs to ship a package? You're not alone! Businesses are often left in the crossfire of balancing rising costs and ev...

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Jul 25

2022

Regional Carriers

Posted: Jul 25, 2022

Using regional carriers can be an effective strategy to offset your UPS, FedEx and DHL costs and fill some of the gaps in your shipping network. If you need help in determining whether or not a regional carrier would benefit your business, ...

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Jul 17

2022

How To Pay UPS and FedEx Invoices By Credit Card

Posted: Jul 17, 2022

Paying your UPS and FedEx invoices isn’t always as easy as it should be.  There's various payment methods to choose from, each with different rules that you're forced to follow. It's important to understand which payment method is the best for your business.  Because if you're not using an optimized payment method, you could be missing out on cost savings opportunities. With ...

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Mar 10

2022

FedEx International Services Peak Surcharge Update

Posted: Mar 10, 2022

FedEx has updated its peak surcharges. Again. This time it’s for international services.  If you’re looking for the surcharge details, ...

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Feb 15

2022

5 Dirty Secrets About Carrier Declared Value Insurance

Posted: Feb 15, 2022

Editor's Note: This post has been updated with new links and content. Original Publication Date: May 21, 2015 In this post, we’ll cover declared value and declared value insurance. Here's 5 Dirty Secrets About Carrier Declared Value Insurance  There's a minimum charge once you go over $100 in value....

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Jan 10

2022

In Parcel Shipping, Size Matters

Posted: Jan 10, 2022

Editor's Note: This post has been updated with new links and content. Original Publication Date: April 1, 2016 Dimensional weight - also known as DIM weight - is an important topic for shippers and anyone involved in the supply chain. Here's what you can gain from this post: Variables in shipping rates...

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Dec 22

2021

UPS and FedEx Announce 5.9% General Rate Increase for 2022

Posted: Dec 22, 2021

Both UPS and FedEx are raising their rates by 5.9% for 2022. The general price increase (GPI) aka “General Rate Increase” or “GRI” is an annual carrier “tradition,” so it should come as a surprise to absolutely no one that shippers will once again be forced to adjust to even higher shipping costs. If you’re a UPS or FedEx customer, the only constant...

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Dec 06

2021

UPS & FedEx Take a Hardline Stance With Their Customers

Posted: Dec 06, 2021

UPS and FedEx have always been willing to meet their customers’ expectations - or at a minimum - they’ve always been willing to hear them out and address certain customer requests for discounts or better rates as a means to maintain a solid client-vendor relationship.  But the dynamic between carriers and shippers has changed drasticall...

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Sep 17

2021

FedEx 6% Late Payment Fee

Posted: Sep 17, 2021

In June 2021, FedEx implemented a new late payment fee of 6% for all U.S. FedEx Express and FedEx Ground customers who don’t pay their invoice within their agreement’s stated payment terms (which has historically been 14 days).  So, any Express or Ground customer that is past due on a payment will be cha...

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Sep 09

2021

UPS and FedEx Peak Holiday Shipping 2021

Posted: Sep 09, 2021

Shipping with UPS and FedEx continues to get more and more expensive - especially during the holidays.   Editor’s Note: We’ll continue to keep this post updated with new information as it’s released by UPS and FedEx throughout the peak holiday season. Bookmark this page and check back often to...

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Sep 08

2021

Billed Weight, Actual Weight, and Dimensional Weight: What's the Difference?

Posted: Sep 08, 2021

What’s the difference between actual weight, dimensional weight, and billed weight? It seems like a simple question, but the details can have a real impact on your shipping costs. What is Actual Weight? ...

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Sep 07

2021

Ready to Take Control of Your Controllable Shipping Fees?

Posted: Sep 07, 2021

What are controllable shipping fees? Fees in the small parcel industry are often referred to as accessorial fees....

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Sep 05

2021

Why Analytics Matter for Improving Parcel Rates

Posted: Sep 05, 2021

Today we are talking about improving parcel rates and why analytics matter for shippers. More specifically, why analytics are so important for allowing shippers to improve their parcel rates. One of the most effec...

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May 26

2021

FedEx Announces A New Peak Surcharge Increase

Posted: May 26, 2021

A number of FedEx's services will be impacted by their most recent surcharge announcement. Effective June 21, 2021 – Peak Surcharges will increase and for some shippers, the increase will be stark. See below for peak surcharge increase details. ...

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Jan 25

2021

Why It's Time For Reevaluating Sourcing Options and Operations

Posted: Jan 25, 2021

Reevaluating sourcing options is an important topic today. Many shippers who have come to rely on UPS and FedEx are feeling a bit handcuffed. The carrier networks are completely overwhelmed right now because of th...

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Jan 18

2021

What are the Benefits of Using Regional Carriers and Couriers?

Posted: Jan 18, 2021

Many shippers think that they have to rely on one or both of the big two carriers, UPS or FedEx, but there are other regional carriers and courier options available. Benefits of Contracting with Regional Carriers...

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Jan 04

2021

Should You Pay for Premium Services Without a Guarantee?

Posted: Jan 04, 2021

Guarantees for premium services used to be a given for shippers who work with FedEx and UPS. But things have changed in 2020. What Do UPS and FedEx Guarantee for Premium Services? Most services, with the ...

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Nov 16

2020

Holiday Shipping Guide: Shipping Deadline Dates

Posted: Nov 16, 2020

It’s a modern-day Christmas morning dilemma. You found the perfect gift online. You’re excited to see their reaction when they open it on Christmas morning. You place the order and keep your fingers crossed that it’ll be delivered on time. There’s no guarantee, but you take the chance. Then doubt starts to kick-in and you second guess your decision. “Maybe I order...

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Aug 31

2020

How Apparel & Footwear Suppliers + Retailers Increase Profit Through Optimized Shipping

Posted: Aug 31, 2020

Like so many other industries, apparel and footwear suppliers and retailers are feeling the effects of the global pandemic.  For many, mandatory store closures and in-person shopping restrictions have accelerated the shift from brick-and-mortar sales to online sales. While predictions vary, it’s estimated that online sales will increase by 50% industry wide [lumping together apparel +...

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Aug 31

2020

How Beauty & Grooming Suppliers + Retailers Increase Profit Through Optimized Shipping

Posted: Aug 31, 2020

Like so many other industries, beauty, cosmetic, personal care, grooming and health suppliers and retailers are feeling the effects of the global pandemic.  For many, mandatory store closures and in-person shopping restrictions have accelerated the shift from brick-and-mortar sales to online sales. While predictions vary, it’s estimated that online sales will increase by $10B industry...

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Aug 13

2020

Top Misconceptions Keeping Shippers from a Best-In-Class Carrier Agreement

Posted: Aug 13, 2020

Today we’re discussing some of the top misconceptions keeping shippers from a best-in-class carrier agreement. Let’s start by defining what a best-in-class carrier agreement is. What is a Best-in-C...

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Aug 06

2020

On Time Performance (Not So) Well Done

Posted: Aug 06, 2020

Editor's Note: This post has been updated with new links and content. Original Publication Date: April 14, 2016 Today we’re going to explain and provide a better understanding of service guarantees. Let’s start with an explanation of UPS and FedEx’s service guarantees. ...

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Jul 02

2020

How To Become a FedEx & UPS Power User

Posted: Jul 02, 2020

Publisher's Note: This post has been updated with new links and content. Original Publication Date: May 1, 2017 In this post, we’ll help you understand how to become a FedEx and UPS power user. Let's start at the beginning with what FedEx and UPS power users are. ...

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Mar 25

2020

UPS & FedEx Suspends Service Guarantees Amid Global Pandemic

Posted: Mar 25, 2020

The global novel coronavirus pandemic has created great uncertainty all over the world. The disruptions to travel and commerce has led UPS and FedEx to suspend all service guarantees for Express, Ground and Freight for both Domestic and International shipments immediately and until further notice. This means that UPS and FedEx will no longer honor their promise to give you a refund when your s...

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Dec 09

2019

2019 Holiday Shipping Guide

Posted: Dec 09, 2019

Peak shipping season is here and to ensure your packages are delivered in time for the Holidays, download our Holiday Shipping Deadline Calendar below. In addition, please be aware of this year’s Peak Season surcharges. On October 1, 2019, UPS implemented the following Peak Season surcharges: Peak Season Large Package Surcharge* = Additional $31.45 per package Peak...

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Dec 02

2019

2020 UPS & FedEx Rate Increase

Posted: Dec 02, 2019

It's that time of year once again. UPS & FedEx are dishing out another costly general price increase to small parcel shippers effective December 29, 2019 for UPS and January 6, 2020 for FedEx. It is important to understand that the announced UPS & FedEx rate increases are only averages and the impact on your company could vary greatly. Over the past decade (2010-2020), UPS and Fed...

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Feb 07

2019

LTL is a Practical Shipping Solution with Superior Savings

Posted: Feb 07, 2019

LTL Basics Have you ever had a bunch of shipping that you needed to do? It was more than would fit inside of a small box, and it's not so much that you could buy an entire truck? LTL fits that middle need. It is a type of shipping that does run full trucks across the country. But the difference is that LTL takes a pallet or a few from you with other customers who also have one or a few...

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Jan 23

2019

FedEx Delivers An Empty Guarantee and Its Brilliant!

Posted: Jan 23, 2019

FedEx business customers spending around $60,000 or more annually can expect to see a waiver of their “Money Back Guarantee” in their next FedEx Agreement revision, assuming a waiver isn’t already there.  A waiver of the FedEx Money Back Guarantee eliminates a customer’s right to a refund when FedEx fails to meet their time in transit commitment (aka guar...

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Jan 17

2019

Shipping Costs: The Good, The Bad, and The Best

Posted: Jan 17, 2019

In a global economy you have internal/external pressures to maintain high levels of performance at the same time managing the costs between customers and carriers. The challenge is managing your parcel shipping costs while continuing to reflect the capabilities that makes your company truly unique and drive its value. These capabilities stand out as true different...

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Dec 04

2018

2018 Holiday Shipping Guide

Posted: Dec 04, 2018

It's that time of the year again! Gather ye e-commerce retailers and all happy package senders...For the holiday shipping season is upon us. But to get those presents or boxes of coal to all the little boys and girls on time, we have to ship them by these deadlines! Also, we have to be mindful that service level guarantees will be suspended according to the schedule below. UPS...

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Jul 03

2018

How to Hire a Parcel Audit Company: Top Questions to Ask

Posted: Jul 03, 2018

Let's start right at the beginning. Most people don’t know what a parcel audit is. A parcel audit is the task of going through each and every shipping invoice to look at carrier service errors you can be refunded for. The process is extremely tedious and time consuming. This is where 3rd party parcel audi...

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Jul 03

2018

Top 4 Reasons To Use A Parcel Audit Company

Posted: Jul 03, 2018

You have the achy feeling that somehow, someway, your parcel shipping is draining your company of valuable revenue. Every month you see profits melt away with ever increasing shipping invoice bills that you have no idea if they are correct or just plain filled with mistakes and lost saving opportunities. What are you missing in terms of savings and knowledge abou...

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Jun 21

2017

UPS Peak Surcharges

Posted: Jun 21, 2017

UPS Peak Surcharges Arrives in the Parcel World *Updated with SurePost Peak Surcharge After experimenting on several high-volume peak shippers last year, UPS announced on Monday that it is implementing Peak Surcharges on select packages tendered bet...

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Jun 13

2017

Parcel Forum 2017 Conference Line-Up Announced

Posted: Jun 13, 2017

Parcel Forum 2017 has just announced their conference line-up. Our very own parcel analytics gurus Bryan Van Suchtelen and James Matthews will be proudly representing Lojistic at the Forum this year. ...

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Aug 18

2016

Parcel Shipping Insurance From Lojistic Can Lead To Monumental Savings!

Posted: Aug 18, 2016

From lost packages to damaged shipments, shipping insurance is a great way to protect against everything that could happen when a package leaves a warehouse on its way to a destination. The shipping insurance provided by UPS and FedEx is pretty darn expensive, though. And the coverage isn’t that comprehensive. Usually, shippers will gravitate to the shipping insurance provided...

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Jul 22

2015

Your Carrier Relationship, Your Parcel Audit, and You

Posted: Jul 22, 2015

Shipping costs are über-important. For an expense that makes up (on average) 10% of your top line, they definitely deserve your undivided attention. Maintaining a solid relationship with your carrier reps can lead to improved discounts, incentives, and more. No doubt you’ve worked hard to negotiate a competitive pricing agreement and it behooves you to protect aga...

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Jun 07

2013

How to Calculate Air Freight

Posted: Jun 07, 2013

The Complex Topic of Air Freight Calculations and Dimensional Weight If you need to calculate freight, especially air freight, you might find it’s a little bit more complex than it appears at first. That’s because you need to calculate freight shipping using something called volumetric weight, dimensional weight, o...

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May 17

2013

What is Freight Forwarding?

Posted: May 17, 2013

If you are involved in any enterprise that is heavily focused upon logistics, odds are good that you will eventually find yourself selecting a freight forwarder, or perhaps a number of different freight forwarders, to meet your company’s needs. Or, as is often the case, you might be thinking about how to further your career as a freight forwarder after working in a leadership role that has to...

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May 10

2013

How to Become a Freight Broker

Posted: May 10, 2013

Are you considering becoming a freight broker? Freight brokers are an extremely important part of the logistics landscape around the world. A freight broker has important duties that help to ensure cargo transactions go as planned for everyone involved in the process. Also, freight brokers have the opportunity to learn a great deal about logistics conditions in their area of specialization. Thi...

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May 03

2013

What is a Green Supply Chain?

Posted: May 03, 2013

Are you wondering about greening the supply chain? As time goes on, greening the supply chain becomes a more and more important consideration for ensuring that your brand offers your clients the sense of ecological soundness that will motivate them to expand their business with you. Customers are increasingly influenced by social consciousness when making buying decisions between services that ...

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Apr 12

2013

Why Does Shipping and Handling Cost So Much?

Posted: Apr 12, 2013

Cost is a perennial concern in everything to do with logistics. Shipping and handling costs make up a major part of the money spent on logistics by most companies in a given year, and so, many efforts are undertaken to reduce shipping and handling costs by improving contract terms and optimizing carrier relationships. However, con...

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Apr 09

2013

How to Determine Shipping Cost

Posted: Apr 09, 2013

Are you wondering how to determine shipping costs? Shipping costs are, of course, among the most important factors involved in determining the costs of your entire logistics operation. In order to make sure that you understand your costs and can plan for them in the future, you should standardize them to the extent possible. This requires a thorough, point-by-point review of the most basic oper...

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Mar 29

2013

What is Reverse Logistics?

Posted: Mar 29, 2013

It’s a very common question these days: What is reverse logistics? In many different industries, reverse logistics is becoming more and more important to building brand loyalty and safeguarding the bottom line. Reverse logistic operations can be complex, but they are truly worthwhile to those enterprises who engage in them in an appropriately methodical way. But what is reverse logisti...

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Mar 25

2013

What to Look for in Third Party Logistics Providers

Posted: Mar 25, 2013

When it comes to 3rd party logistics, not every company is familiar with the considerations involved. There are many major third party logistics advantages, but capturing them means first finding the right 3rd party logistics company for you. In a field that is growing very fast, getting a handle on the world of 3PL is not necessarily easy. Still, it is worthwhile for you to delve into 3...

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Mar 11

2013

What are the Steps to Audit Freight Bills?

Posted: Mar 11, 2013

If your organization is serious about capturing true value from logistics, lifting it out of the service role and making it a true profit center for your business, you will have to take steps that many more conventional organizations would not bother with. In so doing, you stand to capture millions in savings and contribute to significant gains in your sales and revenue figures based on the exc...

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Mar 01

2013

What is Global Logistics?

Posted: Mar 01, 2013

What is global logistics? In order to compete in a globalized, international economy, you will have to have a good understanding of how the global logistics situation impacts your business. You will also need to develop custom global logistics that will allow you to expand your firm and its operations internationally without taking on either untenable consulting fees or operational deficits. Cu...

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Feb 22

2013

Business to Business Logistics

Posted: Feb 22, 2013

Is your business challenged by the day-to-day difficulties of business to business logistics? If so, you are not alone. Business to business or “B2B” logistics planning is very distinct from the business-to-consumer or “B2C” landscape that many companies have a greater level of familiarity with. The “B2B” arena of business logistics management comes with all the challenges of “B2C...

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Feb 08

2013

Top 5 Hidden Costs of Logistics

Posted: Feb 08, 2013

Wondering about your true logistics costs? Logistics costs are mutable, not fixed, so any one category of logistic cost is subject to your enterprise’s own efforts. Logistic cost analysis is a crucial first step to finding any logistic cost that is out of step with the needs and expectations of your business. In fact, it is the first thing that you need to do in order to implement a truly com...

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Jan 31

2013

Why Is It Important to Compare Shipping Options?

Posted: Jan 31, 2013

Shipping comparison is one of the most important ways that you can save money on your logistics needs, but that does not mean it is easy to do an enterprise-wide shipping cost comparison. When you compare shipping costs, it is important to be methodical and ensure that you are taking all the pertinent factors into account. That being the case, you might wonder if the investment of time and effo...

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Jan 25

2013

What is Logistics?

Posted: Jan 25, 2013

No matter what industry you are in, you already know that implementing the right logistic solutions is critical to your business. You also know that effective and efficient logistics management is one of the best ways to control your costs as your business grows. However, we can get so caught up in the details of freight management logistics that we apply a definition to the field that is too b...

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Jan 21

2013

How to Reduce Shipping Costs

Posted: Jan 21, 2013

Wondering how to reduce shipping costs? It is important to cut transportation costs in order to make your supply chain agile and ensure that your logistics efforts are sustainable. Many small and medium-sized businesses do not always realize the magnitude of cost savings as applied to logistics costs. When logistics costs are streamlined, a savings of even a few fractions of a penny per transac...

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Oct 31

2012

Tips to "Green" Your Shipping Strategy

Posted: Oct 31, 2012

No matter which method you use for package shipping (sea, land or air), each of them is coupled with an inherent and uncertain amount of pollution. However, with an assortment of services and programs in existence today, you can rest easy knowing that you're doing your part to keep the planet healthily. Here are a few that tips to get y...

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Oct 24

2012

The Greening of the Shipping Industry

Posted: Oct 24, 2012

The tides are turning again for the shipping industry, this time in regards to energy efficiency and environmental friendliness. In the past, there hasn’t been much incentive for any of the world’s major shipping agencies to improve the performance of their ships. Now though, with ship owners being heavily scrutinized on the eco-efficie...

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Oct 10

2012

Mobile Apps to Ease Shipping Troubles

Posted: Oct 10, 2012

Shipping solutions can sometimes feel like more trouble than they’re worth. We know it, and so do you; but this doesn’t have to be the case for the upstart or the entrepreneur. Since the world has grown into an increasingly digital marketplace, more and more solutions to shipping woes are emerging. The legacy ...

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Aug 17

2012

The Consequences of the USPS Fallout

Posted: Aug 17, 2012

News headlines are always full of doom and gloom when concerning the US Postal Service (USPS) and with probably good cause.  The USPS’ revenue has steadily been declining since 2001 with the advent of email and technology.  Even with more optimization and efficiency measures along with layoffs and office closings, the USPS lost nearly $3 billion per quarter in 2011 and even more in 2012 as ...

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Aug 10

2012

Two Digital Giants and Their Effects on the Digital Supply Chain

Posted: Aug 10, 2012

The supply chain has stayed fairly traditional in most businesses for a long time as many can easily chart how their supply chain moves about.  However, on the digital front, the concept has constantly been evolving as technology and user interfaces continue to change at a rapid pace.  As we discussed in previous blog posts, these digital players are quite notable players in the supply chain,...

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May 04

2012

The Importance of Optimizing Your Supply Chain with Risk Management

Posted: May 04, 2012

What is risk management?  It is the process of looking at potential sources of disruption to your supply chain that can create financial and physical damage.  The next step would involve the business and supply chain leaders evaluating the assessment and fix the weaker points and preemptively doing their best to prevent the risk from happening in the future.  It may be impossible to prepare ...

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Nov 11

2011

The Confusion of UPS and FedEx Discounts

Posted: Nov 11, 2011

There are discounts available from UPS and FedEx for both small and large businesses.  These deals, however, are not standardized.  A company often must be knowledgeable of what level of discount is possible if they are to receive great shipping rates.  Many companies negotiating with shipping carriers will not successfully achieve best-in-class shipping rates due to a lack of information....

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Aug 22

2011

FedEx and UPS Discounts: Audit to Save on Freight and Parcel Costs

Posted: Aug 22, 2011

In the current, uncertain economic environment, when fuel costs are constantly fluctuating, corporations can overspend thousands of dollars with national carriers like UPS and FedEx. Many executives are unaware that they can achieve substantial costs savings simply by monitoring and challenging UPS and FedEx on-time delivery guarantees and taking advantage of FedEx and UPS discounts. An...

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Aug 17

2011

30-DAY SHIPPING AUDIT TRIAL

Posted: Aug 17, 2011

Virtually every carrier invoice received by your company contains erroneous charges that should be refunded to you. Most carrier billing errors are the result of human error and oversight, which occur regularly and continuously. These overcharges amount to much more than mere “chump change”! Your carrier deserves to be paid for services rendered and you deserve to be billed accurat...

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Aug 07

2011

UPS and FedEx Rates Increase Analysis

Posted: Aug 07, 2011

Every year, UPS and FedEx announce their respective general price increases (GPI). Shippers, both large and small, scramble to determine the effective impact on their shipping costs. Since the announced increases are only averages, the true impact for any given business can vary greatly. In January 2011, the carrier’s GPI had a very substantial impact on accessorial charges, such as:...

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Jul 28

2011

Optimize UPS and FedEx Shipping Service Level Usage

Posted: Jul 28, 2011

Did you know that nearly all UPS and FedEx service levels have time in-transit delivery guarantees? Even ground services have a guarantee to be delivered within a certain time frame. Many shippers can significantly reduce shipping costs by improving their organization’s policies and practices related to carrier service level selection for any given ship...

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Jul 23

2011

Dimensional Weight Mistakes Result in Overpayment to Shipping Carrier

Posted: Jul 23, 2011

Editors note: This post was originally published July 23, 2011 and most recently updated August 2020. Dimensional weight (DIM) is a volumetric standard that is calculated by multiplying the length by width by height of a package and then dividing by a factor/divisor. Via dimensional weight charges, carriers like UPS and FedEx have the ability to rate lo...

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Jul 03

2011

Monopolistic Carriers Shut Out Parcel Auditors

Posted: Jul 03, 2011

The global shipping industry may be engaging in some monopolistic practices to shore up profits in these tough economic times. One practice that recently gained attention centers on third party freight auditing consultants who audit shipping agreements and help with car...

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Jun 27

2011

Frequent and Costly UPS & FedEx Billing Errors

Posted: Jun 27, 2011

Given the advanced technology and automated systems, it is a common (invalid) assumption that the customer billing systems of carriers such as UPS and FedEx are infallible and afford little to no room for billing errors. Shippers subscribing to this line of thought are committing a considerable oversight. Although many components of a carrier’s billing process are automated, there are ...

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Jun 18

2011

Parcel Auditing, Late Delivery Visibility, and Smart Service Selection

Posted: Jun 18, 2011

To ensure your business prospers during these tough economic times, parcel auditors will tell you to seek out reliable, multimodal freight services that provide accurate import and export documentation and up-to-date customs clearances. Whether you need to ship small parcel or palletized freight, you'll need a global shipping solution to meet your needs, time schedule and budget. And to help yo...

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May 29

2011

A Parcel Audit Can Reveal the Costs of a Late Package Delivery

Posted: May 29, 2011

Determining the actual cost of a package not delivered on time can get pretty complicated, since there are so many aspects to this "failure in service." A parcel audit using an experienced parcel auditor can help identify some of these costs. A parcel auditor can help recover the economic loss of a late package. A parcel audit will...

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May 14

2011

Freight Auditing Services and Your Shipping Invoice Nightmares

Posted: May 14, 2011

Keeping track of endless shipping charges can be a nightmare. If you ship thousands or even hundreds of small packages every month, it's time you looked into freight auditing services. Dealing with an avalanche of invoices and mountains of data can make it very challenging to keep your shipping costs under control. If you're buried un...

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Apr 30

2011

Guaranteed Service Refund (GSR) Waivers and How Parcel Auditing Can Help

Posted: Apr 30, 2011

While FedEx and UPS guarantee the on-time delivery of your packages, not every shipment is on time. If they're just one minute late, you may be entitled to a 100 percent refund of the shipping charges. They will honor this guarantee—but only after you do some considerable legwork. This can get pretty complicated, especially if you ship hundreds of packages a week or month. After tracking you...

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Apr 18

2011

Is Small Parcel Insurance Worth it?

Posted: Apr 18, 2011

Shipments under 150 lbs are typically considered small parcel. Most shipping companies like FedEx and UPS will insure such packages up to $100 of product loss or damage. This is one reason many e-commerce sellers ship low cost items without insurance. If you're shipping something fragile, or if you just need more protection, you can opt for "declared value" insurance, which both FedEx and UPS o...

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Apr 13

2011

UPS and FedEx Fuel Surcharge Rate History

Posted: Apr 13, 2011

UPS Fuel Surcharge History and FedEx Fuel Surcharge History are linked. That's because both carriers have been playing a game of cat and mouse for a long, long time. Unfortunately for UPS and FedEx customers, that typically means when one carrier raises their rates, or increases a surcharge, the other does the same. How Often Do UPS and FedEx Change Their Fuel Surcharge? ...

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