How A Shipping Audit Can Verify Residential Delivery Charges | Lojistic [ ](https://www.lojistic.com)- Why Lojistic - [ All Inclusive. Zero Cost. Every Lojistic solution. No limits. No fees. ](https://www.lojistic.com/pricing) - [ All Modes. All Carriers. All Currencies. Parcel, LTL, truckload, ocean, rail, air freight. ](https://www.lojistic.com/carrier-connectors) - [ Industries Served Retail, eCommerce, 3PL, manufacturing, and more. ](https://www.lojistic.com/industries-served) - [ Roles Most Impacted & How Supply chain & logistics, procurement, finance leaders. ](https://www.lojistic.com/roles-most-impacted) - [ Use Cases How Lojistic helps manage and reduce shipping costs. ](https://www.lojistic.com/use-cases) - Platform Features - [ Global Analytics & Reporting Predictive analytics and scenario modeling for all carriers globally. ](https://www.lojistic.com/shipping-analytics-software) - [ Rate Optimization & RFPs Tech-powered data prep, strategy, and rate impact analyses. ](https://www.lojistic.com/rate-optimization-rfps) - [ Parcel and Freight Audit & Payment *+PAY* Carrier refunds and payments automated and made simple. ](https://www.lojistic.com/freight-audit-and-payment) - [ GL Coding & ERP Sync Automatically code shipping costs down to the order level ](https://www.lojistic.com/gl-coding-erp-sync) - [ Lojistic API & App Integrations Easily integrate normalized shipping data to your business systems. ](https://www.lojistic.com/api-app-integrations) - [Pricing](https://www.lojistic.com/pricing) - [About](https://www.lojistic.com/about) - [Company](https://www.lojistic.com/company) - [Culture](https://www.lojistic.com/culture) - [Careers](https://www.lojistic.com/careers) - [Partner Programs](https://www.lojistic.com/partner-programs) - [Security](https://www.lojistic.com/security) - [Media](https://www.lojistic.com/media) - [Ratings & Review](https://www.lojistic.com/reviews) - [Videos](https://www.lojistic.com/videos) - [Blog](https://www.lojistic.com/blog) - [Contact](https://www.lojistic.com/contact) - [ Login](https://app.lojistic.com/demo/account/login?trackDemo=false) - [View Demo](https://app.lojistic.com/demo) - [Create Free Account](https://app.lojistic.com/demo/connect-carrier?activeStep=create-account&trackDemo=false) [ ](https://www.lojistic.com) [Create Free Account](https://app.lojistic.com/demo/connect-carrier?activeStep=create-account&trackDemo=false) mobile navigation toggle - Why Lojistic - [ All Inclusive. Zero Cost. Every Lojistic solution. No limits. No fees. ](https://www.lojistic.com/pricing) - [ All Modes. All Carriers. All Currencies. Parcel, LTL, truckload, ocean, rail, air freight. ](https://www.lojistic.com/carrier-connectors) - [ Industries Served Retail, eCommerce, 3PL, manufacturing, and more. ](https://www.lojistic.com/industries-served) - [ Roles Most Impacted & How Supply chain & logistics, procurement, finance leaders. ](https://www.lojistic.com/roles-most-impacted) - [ Use Cases How Lojistic helps manage and reduce shipping costs. ](https://www.lojistic.com/use-cases) - Platform Features - [ Global Analytics & Reporting Predictive analytics and scenario modeling for all carriers globally. ](https://www.lojistic.com/shipping-analytics-software) - [ Rate Optimization & RFPs Tech-powered data prep, strategy, and rate impact analyses. ](https://www.lojistic.com/rate-optimization-rfps) - [ Parcel and Freight Audit & Payment *+PAY* Carrier refunds and payments automated and made simple. ](https://www.lojistic.com/freight-audit-and-payment) - [ GL Coding & ERP Sync Automatically code shipping costs down to the order level ](https://www.lojistic.com/gl-coding-erp-sync) - [ Lojistic API & App Integrations Easily integrate normalized shipping data to your business systems. ](https://www.lojistic.com/api-app-integrations) - [Pricing](https://www.lojistic.com/pricing) - [About](https://www.lojistic.com/about) - [Company](https://www.lojistic.com/company) - [Culture](https://www.lojistic.com/culture) - [Careers](https://www.lojistic.com/careers) - [Partner Programs](https://www.lojistic.com/partner-programs) - [Security](https://www.lojistic.com/security) - [Media](https://www.lojistic.com/media) - [Ratings & Review](https://www.lojistic.com/reviews) - [Videos](https://www.lojistic.com/videos) - [Blog](https://www.lojistic.com/blog) - [Contact](https://www.lojistic.com/contact) [Create Free Account](https://app.lojistic.com/demo/connect-carrier?activeStep=create-account&trackDemo=false) [View Demo](https://app.lojistic.com/demo) [ Log In](https://app.lojistic.com/demo/account/login?trackDemo=false) How A Shipping Audit Can Verify Residential Delivery Charges ============================================================ ![Icon denoting blog author information in Lojistic’s content layout](/images/pages/blog/icon-author.svg)Rich Harkey ![Calendar icon used to display blog post dates on Lojistic’s website](/images/pages/blog/icon-calendar.svg)April 25, 2011 There are [shipping audit services](https://www.lojistic.com/freight-audit-and-payment-freight-bill-audit "Shipping Audit Services") that help reduce shipping costs by verifying whether your delivery is residential or commercial. 91 percent of the 140 million Postal Service delivery points fall into the residential category. Most shipping companies charge a higher rate for delivery to a residence. Shipping audit services, like those offered by [Lojistic](https://www.lojistic.com), are able to help streamline shipping operations and implement systems to validate costly residential surcharges. Lojistic, for example, conducts a 42-point shipping audit of every shipment listed on your carrier invoice. Each transportation audit point can highlight carrier billing errors and a possible source of carrier refunds. The most common carrier billing errors include erroneous address correction charges, erroneous residential delivery charges, erroneous dimensional weight charges, duplicate charges, and erroneous delivery area surcharges. Virtually every invoice will contain a variety of billing mistakes and service failures. Monitoring each package and every charge that appears on your carrier invoices can save your company considerable expense. If you are verifying shipping quotes, you should always ask for the actual weight and dimensions rather than relying on "spec sheet" weights and sizes supplied by the manufacturer. [Shipping audit services](https://www.lojistic.com/freight-audit-and-payment) will ensure your invoice accurately reflects the correct charges. Audits conducted by Lojistic will detect any discrepancies in surcharges based on address or specification errors. Another area falling under the scrutiny of a shipping audit provided by such firms as Lojistic is the residential surcharge. UPS and FedEx charge an extra $2.45 - $2.75 per package for residential deliveries. This classification is usually made by your local UPS or FedEx driver when the deliveries are made. A comprehensive shipping audit will reveal invalid classifications in this area. ![Rich Harkey Headshot](https://www.lojistic.com/assets/public/users/rich.png) Author Rich Harkey Rich Harkey Senior Strategy Manager Rich Harkey is a results-driven professional with extensive experience in the logistics and supply chain industry. As the Senior Strategy Manager at Lojistic, Rich leverages over three decades of expertise to help businesses improve their shipping strategies and reduce costs. With a deep understanding of the requirements of shippers and the operational intricacies of carriers, he excels in everything from optimizing business rules and managing carrier invoices to negotiating carrier contracts. Rich's comprehensive knowledge of the logistics industry, combined with his strategic insights and passion for data analysis, has enabled thousands of companies to gain visibility into their shipping expenses, driving impactful results. [« Previous Post](/blog/your-shipping-contract-and-how-to-avoid-international-shipping-problems) [Next Post »](/blog/guaranteed-service-refund-gsr-waivers-and-how-parcel-auditing-can-help-you) **Lojistic Blog** [Recent Posts](https://www.lojistic.com/blog) | [Categories](https://www.lojistic.com/blog/categories) Why Lojistic ---------------- - [All-Inclusive. Zero Cost. ](https://www.lojistic.com/pricing) - [All Modes. All Carriers. All Currencies ](https://www.lojistic.com/carrier-connectors) - [Industries Served ](https://www.lojistic.com/industries-served) - [Roles Most Impacted & How ](https://www.lojistic.com/roles-most-impacted) - [Use Cases ](https://www.lojistic.com/use-cases) Platform Features --------------------- - [Global Analytics & Reporting ](https://www.lojistic.com/shipping-analytics-software) - [Rate Optimization & RFPs ](https://www.lojistic.com/rate-optimization-rfps) - [Parcel and Freight Audit & Payment +PAY ](https://www.lojistic.com/freight-audit-and-payment) - [GL Coding & ERP Sync ](https://www.lojistic.com/gl-coding-erp-sync) - [Lojistic API & App Integrations ](https://www.lojistic.com/api-app-integrations) Pricing ----------- - [Everything Included – Free Recommended](https://www.lojistic.com/pricing) - [À La Carte Plan ](https://www.lojistic.com/pricing#a-la-carte) Resources ------------- - [White Paper ](https://www.lojistic.com/white-papers) - [FAQ ](https://www.lojistic.com/shipping-faqs) - [Security ](https://www.lojistic.com/security) About --------- - [Culture ](https://www.lojistic.com/culture) - [Careers ](https://www.lojistic.com/careers) - [Partner Programs ](https://www.lojistic.com/partner-programs) - [Ratings & Reviews ](https://www.lojistic.com/reviews) - [Videos ](https://www.lojistic.com/videos) - [Blog ](https://www.lojistic.com/blog) - [Contact Us ](https://www.lojistic.com/contact) Why Lojistic- [All-Inclusive. Zero Cost. ](https://www.lojistic.com/pricing) - [All Modes. All Carriers. All Currencies ](https://www.lojistic.com/carrier-connectors) - [Industries Served ](https://www.lojistic.com/industries-served) - [Roles Most Impacted & How ](https://www.lojistic.com/roles-most-impacted) - [Use Cases ](https://www.lojistic.com/use-cases) Platform Features- [Global Analytics & Reporting ](https://www.lojistic.com/shipping-analytics-software) - [Rate Optimization & RFPs ](https://www.lojistic.com/rate-optimization-rfps) - [Parcel and Freight Audit & Payment +PAY ](https://www.lojistic.com/freight-audit-and-payment) - [GL Coding & ERP Sync ](https://www.lojistic.com/gl-coding-erp-sync) - [Lojistic API & App Integrations ](https://www.lojistic.com/api-app-integrations) Pricing- [Everything Included – Free Recommended ](https://www.lojistic.com/pricing) - [À La Carte Plan ](https://www.lojistic.com/pricing#a-la-carte) Resources- [White Paper ](https://www.lojistic.com/white-papers) - [FAQ ](https://www.lojistic.com/shipping-faqs) - [Security ](https://www.lojistic.com/security) [About](https://www.lojistic.com/about)- [Culture ](https://www.lojistic.com/culture) - [Careers ](https://www.lojistic.com/careers) - [Partner Programs ](https://www.lojistic.com/partner-programs) - [Ratings & Reviews ](https://www.lojistic.com/reviews) - [Videos ](https://www.lojistic.com/videos) - [Blog ](https://www.lojistic.com/blog) - [Contact Us ](https://www.lojistic.com/contact) [CHAT WITH US ](#) [Call Us (800) 783-5753 ](tel:8007835753) [Call Us (800) 783-5753 ](tel:8007835753) - [ ](https://www.facebook.com/LojisticUSA) - [ ](https://twitter.com/LojisticUSA) - [ ](https://www.youtube.com/lojistic) - [ ](https://www.linkedin.com/company/lojistic) [ ](https://www.lojistic.com) Send Costs Packing TM - [Privacy & Terms](https://www.lojistic.com/security) © 2026 Lojistic, LLC. All rights reserved. Various trademarks held by their respective owners. © 2026 Lojistic, LLC. All rights reserved. Various trademarks held by their respective owners. #### Lojistic and Cookies #### Manage Privacy Preferences *x* This site uses cookies to personalize your experience and analyze site traffic. By clicking ACCEPT or continuing to browse the site, you agree to our use of cookies. [See our Privacy Policy here](https://www.lojistic.com/data-privacy-and-security) [Customize my settings.](#) ACCEPT By checking the box, you agree to the storing of cookies on your device for the specified purposes. Strictly Necessary CookiesThese cookies are necessary for the website to function and cannot be switched off in our systems. Analytics Cookies [See our Privacy Policy](https://www.lojistic.com/data-privacy-and-security) CONFIRM Lojistic Lojistic Lojistic Facebook Icon Twitter Icon Youtube Icon Linkedin Icon Lock Icon Arrow Symbol Arrow Symbol