Top 3 UPS and FedEx Billing Errors & the Need for Freight Auditing | Lojistic [ ](https://www.lojistic.com)- Why Lojistic - [ All Inclusive. Zero Cost. Every Lojistic solution. No limits. No fees. ](https://www.lojistic.com/pricing) - [ All Modes. All Carriers. All Currencies. 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Parcel, LTL, truckload, ocean, rail, air freight. ](https://www.lojistic.com/carrier-connectors) - [ Industries Served Retail, eCommerce, 3PL, manufacturing, and more. ](https://www.lojistic.com/industries-served) - [ Roles Most Impacted & How Supply chain & logistics, procurement, finance leaders. ](https://www.lojistic.com/roles-most-impacted) - [ Use Cases How Lojistic helps manage and reduce shipping costs. ](https://www.lojistic.com/use-cases) - Platform Features - [ Global Analytics & Reporting Predictive analytics and scenario modeling for all carriers globally. ](https://www.lojistic.com/shipping-analytics-software) - [ Rate Optimization & RFPs Tech-powered data prep, strategy, and rate impact analyses. ](https://www.lojistic.com/rate-optimization-rfps) - [ Parcel and Freight Audit & Payment *+PAY* Carrier refunds and payments automated and made simple. ](https://www.lojistic.com/freight-audit-and-payment) - [ GL Coding & ERP Sync Automatically code shipping costs down to the order level ](https://www.lojistic.com/gl-coding-erp-sync) - [ Lojistic API & App Integrations Easily integrate normalized shipping data to your business systems. ](https://www.lojistic.com/api-app-integrations) - [Pricing](https://www.lojistic.com/pricing) - [About](https://www.lojistic.com/about) - [Company](https://www.lojistic.com/company) - [Culture](https://www.lojistic.com/culture) - [Careers](https://www.lojistic.com/careers) - [Partner Programs](https://www.lojistic.com/partner-programs) - [Security](https://www.lojistic.com/security) - [Media](https://www.lojistic.com/media) - [Ratings & Review](https://www.lojistic.com/reviews) - [Videos](https://www.lojistic.com/videos) - [Blog](https://www.lojistic.com/blog) - [Contact](https://www.lojistic.com/contact) [Create Free Account](https://app.lojistic.com/demo/connect-carrier?activeStep=create-account&trackDemo=false) [View Demo](https://app.lojistic.com/demo) [ Log In](https://app.lojistic.com/demo/account/login?trackDemo=false) Top 3 UPS and FedEx Billing Errors & the Need for Freight Auditing ====================================================================== ![Icon denoting blog author information in Lojistic’s content layout](/images/pages/blog/icon-author.svg)Rich Harkey ![Calendar icon used to display blog post dates on Lojistic’s website](/images/pages/blog/icon-calendar.svg)April 09, 2011 [Freight auditing services](https://www.lojistic.com/freight-audit-and-payment "Freight Auditing Services") have become critically important since FedEx and UPS errors are present in virtually every invoice. They are often the result of late deliveries, invalid residential delivery charges, and/or incorrect address correction charges. Sometimes packages are manifested but not shipped, or the dimensional weight charges are inaccurate. In other instances, UPS and FedEx may assess duplicate charges or delivery area surcharges without merit. A freight audit can catch these errors. Carrier service failures and billing errors can add up, which is why every invoice needs to be carefully reviewed. To help spot these mistakes, it is a best practice to avail yourself of parcel freight auditing services. This can be an extremely valuable solution that will facilitate a multi-point freight audit of every shipment listed on your carrier invoice. Keep in mind that each audit point can uncover a UPS or FedEx billing error. The result can save you money in the form of carrier refund credits. Ideally, UPS audits should be conducted every week on a post-audit schedule. A thorough freight audit service will identify carrier service failures and billing mistakes resulting in saved time and money for your company. Proficient freight auditing companies will generate refund credits that appear on your future UPS invoice. The result is increased peace of mind and reduced shipping costs. FedEx audits are typically conducted on a pre-audit basis. An extensive freight audit should be performed every week on each FedEx invoice before payments are made. Your freight auditing service provider will ensure that FedEx applies the correct refund credits directly to your company’s shipping account. The goal is to reduce your weekly freight costs and boost your shipping efficiency. ![Rich Harkey Headshot](https://www.lojistic.com/assets/public/users/rich.png) Author Rich Harkey Rich Harkey Senior Strategy Manager Rich Harkey is a results-driven professional with extensive experience in the logistics and supply chain industry. As the Senior Strategy Manager at Lojistic, Rich leverages over three decades of expertise to help businesses improve their shipping strategies and reduce costs. With a deep understanding of the requirements of shippers and the operational intricacies of carriers, he excels in everything from optimizing business rules and managing carrier invoices to negotiating carrier contracts. Rich's comprehensive knowledge of the logistics industry, combined with his strategic insights and passion for data analysis, has enabled thousands of companies to gain visibility into their shipping expenses, driving impactful results. [« Previous Post](/blog/companies-discount-freight-services-and-help-save-the-environment) [Next Post »](/blog/compare-ups-to-fedex-customer-service) **Lojistic Blog** [Recent Posts](https://www.lojistic.com/blog) | [Categories](https://www.lojistic.com/blog/categories) Why Lojistic ---------------- - [All-Inclusive. 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