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Parcel Carriers: Know the Opportunities to Help Your Profit
===========================================================

 ![Icon denoting blog author information in Lojistic’s content layout](/images/pages/blog/icon-author.svg)Rich Harkey

 ![Calendar icon used to display blog post dates on Lojistic’s website](/images/pages/blog/icon-calendar.svg)June 20, 2019

Parcel Carriers: Breaking it Down
---------------------------------

The two primary parcel carriers offer some innovative billing tools on their websites. And I'm speaking specifically about FedEx and UPS. I'll talk about them one at a time.

For FedEx, they offer a program available on their website that you need to sign up for. They call it FedEx Billing Online. They designed it to give you the ability to look and review all your invoices. This helps you understand exactly where all your transportation charges are going. Most importantly, it's giving you the due dates for when you need to pay them.

Paying Invoices Online
----------------------

The services also offer you the ability to pay those invoices online. If you have the ability to pay by credit card, you can set that up, but ACH is always accepted. So one of the benefits of doing that is the ability to research specific invoices that you have. If you're currently on EDI billing, you have no ability to do that. If you're getting paper billing, it's very cumbersome to do that.

But if you have FedEx Billing Online, they do make it very easy. We actually prefer that our audit customers use FedEx Billing Online. It gives you visibility into what we're doing. Any credits that we find on your behalf are easy to find within the FedEx Billing Online system.

UPS offers something very similar to this. UPS calls its solution Billing Center. And what they like to do is the same thing. They give you the ability to look at all your invoices. But look at the way that they manage the credit process. You're actually able to see all the work that we do in the individual invoices themselves.

What Happens When We Find You a Credit
--------------------------------------

So for FedEx, it is a pre-audit. If we find you a credit, you can look on the FedEx Billing Online to see if that credit has shown up. When it has shown up and FedEx acknowledges it, it will be there on the website.

For UPS, going through Billing Center, it gives you the ability to look at the invoices. You see on the invoice any of the credits that we found you, say, last week or a couple of weeks ago. So if you're looking for a specific credit, you can always search for a particular tracking number. We tell you that we received a credit for a particular package. You can search on that tracking number. And you can find that credit of an invoice and which invoice it was applied to. Those are some of the benefits.

Differences Between Parcel Carriers
-----------------------------------

Let's say you want to sign up for FedEx Billing Online or UPS Billing Center. If you're currently getting paper billing, there is one key thing for you remember. This is how if you sign up for their online billing, the paper will stop. If you're with EDI, if you sign up on FedEx, you sign up for FedEx Billing Online, it will stop the EDI. For UPS, you can actually have EDI and UPS Billing Center at the same time. So there are a few differences.

So as you go through signing up for these things, we will walk you through it. Both sites will tell you whether you can still continue to get other billing methods once you sign up.

 ![Rich Harkey Headshot](https://www.lojistic.com/assets/public/users/rich.png) 

Author

Rich Harkey

Rich Harkey

Senior Strategy Manager

Rich Harkey is a results-driven professional with extensive experience in the logistics and supply chain industry.

As the Senior Strategy Manager at Lojistic, Rich leverages over three decades of expertise to help businesses improve their shipping strategies and reduce costs. With a deep understanding of the requirements of shippers and the operational intricacies of carriers, he excels in everything from optimizing business rules and managing carrier invoices to negotiating carrier contracts.

Rich's comprehensive knowledge of the logistics industry, combined with his strategic insights and passion for data analysis, has enabled thousands of companies to gain visibility into their shipping expenses, driving impactful results.

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